Haze · 82°
Veteran Affairs Director
Serves as Veteran Affairs Director under general supervision of the Board. The Veteran Affairs Director assists all residents of the state who served in the armed forces of the United States and their relatives, beneficiaries, and dependents in receiving from the United States and this state any and all compensation, pensions, hospitalization, insurance, education, employment pay and gratuities, loan guarantees, or any other aid or benefit to which they may be entitled under any law. The Veteran Affairs Director and staff also must inform members of the armed forces, veterans, and their dependents of all federal, state, and local laws enacted for their benefits. The position requires a high level of customer service with respect to the public given through courteous, concise, professional treatment, and accurate and efficient transaction management. The Veteran Affairs Director will lead by example the behaviors and work ethic becoming of Clinton County Veterans Office. The Veterans Affair Director will manage the Veteran Affairs Assistants.
Essential Job Duties and Responsibilities:
- Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
- Represent Clinton County and perform duties in a professional, responsible, and trustworthy manner.
- Directs all aspects of the Clinton County Veterans Affair Office as directed by IA Chapter 35B “County Commissions of Veteran Affairs”.
- Inform members of the armed forces, veterans, and their dependents of all federal, state and local laws enacted for their benefit.
- Assists all residents of the state who served in the armed forces of the United States and their relatives, beneficiaries, and dependents in receiving from the United States and this state any and all compensation, pensions, hospitalization, insurance, education, employment pay and gratuities, loan guarantees, or any other aid or benefit to which they may be entitled under any law.
- Complete and submit all forms required for federal, state, and county benefits.
- Conducts Veterans outreach; speaks to Veteran groups and other related groups throughout the community to provide information regarding available programs and resources; works with various outreach groups to provide services to Veterans and their families.
- Works with outside agencies to coordinate events and provide information to develop awareness of Veteran services.
- Assists with Clinton County Veterans' burials and cremations; obtains information about the Veteran and works with family members and funeral homes.
- Provides rental, utilities, and transportation assistance to Veterans in Clinton County if eligible.
- Attends training and continuing education sessions as required.
- Prepares for monthly meeting with Clinton County Veterans Commissioners; attends and participates in various meeting as required.
- Maintain records and files of Veterans and related documentation and upholds HIPAA standards.
- Ability to type accurately and utilize all Microsoft Office suite, scanners, calculators, fax machines, photocopiers, and multi-line telephones.
- Provides customer service that is courteous and responsive to both public and with County employees by email, phone, or in person.
- Establish and maintain effective working relationships with co-workers, County Board of Supervisors, other departments, agencies and members of the public.
- Ability to work within deadlines and remain positive and professional to both those within the office and others outside of the Veteran Affairs office.
- Organize and prioritize multiple tasks and competing priorities.
- Performs other duties as assigned.
Minimum Qualifications Requirements - (Education and Experience):
High School Diploma/GED Required
Advanced Degree is preferred.
1-3 years of experience working with veterans or in a Veteran’s Affair office is preferred but not required.
Director title is reserved for those meeting military requirements of section35B.3 as outlined in 35B.6.
Administrator title is for those not meeting military requirements of section 35B.3 as outlined in 35B.6.
Director/Administrator must obtain a PIV card within 18 months of hire.
- Job Type: Full-Time
- Department: Veterans Affairs
- Salary Range: C41 $26.04-$32.55 DOE
- Posted: 6/16/23
- Expires: 6/30/23
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