Clinton County Law Enforcement Center
241 7th Avenue North
Clinton, IA 52732
Eric Dau - Communications Manager
The Clinton County Public Safety Answering Point (PSAP)
is located at the Clinton County Sheriff’s Office.
FOR AN EMERGENCY DIAL 911
The PSAP receives 911 and non-emergency calls for all of Clinton County. The calls are dispatched to the four Law Enforcement Agencies, eight Ambulance services and seventeen Fire Departments that service Clinton County. The Clinton County PSAP is staffed by twelve telecommunicators including Lead Operators. The Communications Manager Eric Dau, oversees the day to day operations and the entire group is under the direction of Sheriff Bill Greenwalt ( Director of Communications) and Chief Dave Porter (Assistant Director).
2011 Communications Stats
34,727 calls for service this does not include any officer initiated activity. The busiest month was July with 3,273 calls for service. This averages out to a call for service once every 15 minutes.
24,243 911 calls. Of these calls 15,626 were wireless calls and 8,617 911 calls were from landline phones. This averages out to a 911 call once every 22 minutes.
207,302 administrative line calls (calls for Clinton Police, Clinton County Sheriff’s Office, Camanche Police, and Dewitt Police). This averages out to an administrative line call once every 3 minutes.
110,104 IOWA/NCIC Transactions. This averages out to 1 transaction every 5 minutes.
Clinton County telecommunicators have participated in numerous activities to promote Communications and 911 in Clinton County: National Night Out, Safety Town, Fire Department Open Houses, Citizen Police Academy, Clinton Meth Reduction Coalition, to name a few.
The dedicated professionals that staff the Communications Center have over 100 years of experience.
The Telecommunicator is the first to speak with the hysterical caller, getting enough information to dispatch the correct emergency responders safely, then further assisting with any additional requests from the responders.